CMA Music Festival : Frequently Asked Questions

June 7-10, 2007 | Nashville, TN USA

1-800-CMA-FEST (262-3378)

International Orders 1-615-770-2041
What stars will be attending the CMA Music Festival 2008?
Category: Entertainment
We post artists that are appearing and performing at CMA Music Festival in the "Entertainment" section of the CMAfest.com website. Be sure to sign up for CMA Music Festival Enews to be the first to know who will be appearing.

How do I get Gold Circle seats for 2009? When do Gold Circle 2009 tickets go on sale?
Category: Admission
If you purchased Gold Circle seats for 2008, you will have the opportunity to re-order your Gold Circle 2009 tickets by early Summer 2008. If you would like to purchase Gold Circle seats for 2009 and did not order in 2008, these seats, as well as all other levels, will go on sale on Saturday, June 7, 2008 during CMA Music Festival 2008. Check this website for more information.

I have purchased my tickets for the CMA Music Festival 2008. What is the process for receiving my tickets?
Category: Admission

CMA Music Festival Registration Packages will be delivered to you in mid May (before Memorial weekend) using FedEx 3-day signature service. A signature will be required for package release. In order to receive your package in plenty of time, it is very important to provide a valid and current "Ship To" address. Address changes will be accepted until Wednesday, April 23, 2008. After this date, the Box Office will be unable to accept address changes. Once the registration packages are shipped, customers requesting to re-route their package to another address will be charged an additional handling fee of $12.00 (this includes any packages delivered to a forwarding address). Registration packages for all new orders placed after April 23, 2008 will not be mailed out. These orders must be picked-up at Registration at the Sommet Center beginning Wednesday, June 4, 2008. To change and/or update your "Ship To" address before April 23, 2008, you can call the CMA Music Festival Box Office toll-free at 1-800-CMA-FEST (800-262-3378) or email the change to cmafest@sommetcenter.com. This email address is for address changes only. You will receive a confirmation from this email address once the change is completed. If you gave a P.O. Box address when ordering your tickets or have an international address, including Canada, your tickets will be held for pickup onsite at Registration at the Sommet Center.


How can I find out when a particular artist will be signing in a booth during the CMA Music Festival?
Category: Entertainment
Due to last-minute changes in artists' schedules, CMA Music Festival does not post when an artist will be signing in a booth. During the week of the CMA Music Festival, most exhibitors will post the hours that specific artists will be signing. If you are a member of a particular artist's fan club, they sometimes alert their members to this information before the week of the event.

How do I get an autograph in the Exhibit Hall?
Category: General Information

One of the best parts about the CMA Music Festival Exhibit Hall is the opportunity to get that long anticipated autograph from your favorite artist. While not every artist is able to appear in the exhibit hall, many do. CMA Music Festival does encourage exhibitors to use a general system for autograph lines in order to keep lines running smoothly and efficiently for you, the fan! Hopefully this system will allow for the greatest number of autographs to be signed within a reasonable time frame.

The exhibitors hand out a certain amount of pre-printed tickets from their booth. Timing of when these are distributed varies for each exhibitor. For those not able to get a ticket, always have your camera ready to take a picture, as you never know what star could show up next! The artist has a limited time to sign autographs, so please keep in mind that not everyone attending the CMA Music Festival is guaranteed to get an autograph.

The tickets give fans the opportunity to do/see other things instead of waiting in line all day.


How do I get a ticket to the Exhibit Hall?
Category: Admission
New this year!! Individual daily tickets will be available for the first time in 2008 to the truTV™ Fan Fair Exhibit Hall in the Nashville Convention Center on Saturday and Sunday, June 7th and 8th. Tickets cost $20 per day, plus applicable handling fees. Tickets may be purchased in advance by calling 1-800-CMA-FEST (262-3378) or onsite during the event at the Sommet Center box office.

Can I renew my CMA Music Festival ticket each year?
Category: Admission

New in 2009, we are offering Renewable Sections in all seating levels (with exception of Upper Level). This is an opportunity to renew your ticket order without waiting in line. (Not all seats within sections are available for renewal.) Please call 1-800-CMA-FEST for more details.


What is the Photo Line I keep hearing about?
Category: Entertainment

The popular photo line is a longstanding tradition where fans get up close to the stage to take photos of their favorite stars. The photo line is one of the highlights that make the CMA Music Festival a truly unique experience. At LP Field, there are two continuous lines moving to the photo line (which runs right in front of the stages). Participants with four-day passes ONLY may enter the photo line behind Section 104 on the east concourse at LP Field.

Because so many fans want to take advantage of the photo line, continuous movement is required. There will be event staff on-site, as well as signage, to assist in this process. There is also a photo line at Riverfront Park Stages. Don't forget your camera! Be sure to have plenty of film.


How can I find out about the celebrity softball game?
Category: Planning
This event is a not an official CMA Music Festival event. Please check back at a later date for more information as we receive it from the organizers of this event. Please remember that the CMA Music Festival does not have any involvement in the planning of this event, nor do any of the CMA Music Festival in-town shuttles run to Greer Stadium. For more information, you can log on to www.cityofhope.org/softball.

Where are the locations of the information booths onsite at the CMA Music Festival?
Category: General Information

Be sure to ask one of our many roaming Information Staff if you have any questions during your visit to the CMA Music Festival. They will be wearing Event Staff t-shirts – with a “Need Info?” button. They will be glad to assist you!


What items cannot be brought into each venue?
Category: General Information
CMA Music Festival reserves the right to refuse admittance (with refund of admission) to ticket holders who refuse to allow inspection of their person or purse/package when entering each venue. Please note there are no check-in services or storage lockers available at the CMA Music Festival venues.

NO OUTSIDE FOOD OR BEVERAGES WILL BE PERMITTED AT ANY CMA MUSIC FESTIVAL VENUE.

LP FIELD – No food, beverages, coolers, pets (service animals permitted), large bags, alcohol, drugs, bottles, cans, lawn chairs, baby strollers, infant carriers, air horns, fireworks, frisbees, beach balls, laser pointers, weapons, or dangerous devices.

RIVERFRONT PARK – No food, beverages, coolers, pets (service animals permitted), large bags, alcohol, drugs, bottles, cans, umbrellas, lawn chairs, air horns, fireworks, frisbees, beach balls, laser pointers, weapons, or dangerous devices.

NASHVILLE CONVENTION CENTER – No food, beverages, coolers, pets (service animals permitted), alcohol, drugs, bottles, cans, air horns, fireworks, Frisbees, beach balls, laser pointers, weapons, or dangerous devices. Baby strollers and infant carriers are not recommended.

Are pets allowed at the CMA Music Festival?
Category: General Information
Pets are not allowed at the CMA Music Festival. Please leave your pets at home. Service animals are allowed provided the animal does not pose a danger or threat to other service animals or patrons. Owners of service animals are responsible for the animal’s personal care.

Where can I buy food and beverage at the CMA Music Festival?
Category: General Information
A variety of concessions are available for purchase at all CMA Music Festival events. Also, there are many restaurants in the downtown area.

I need to drop off or pick up friends or family members at LP Field. Can I do this? Do I need a parking pass?
Category: Transportation

If you are dropping off friends or family members that will be attending the nightly concerts at LP Field, the north side of Woodland Street (in Front of Limelight night club) is available for drop off and pick up. Vehicles without parking passes will not be allowed to enter the LP Field Campus.


Are there any ATM machines available at the CMA Music Festival?
Category: General Information
Yes, they are located at the following locations:
  1. Nashville Convention Center - Main Lobby;
  2. LP Field in the lower level in the north end zone and in the club level on both sides as well as one in the Titan's Team Store;
  3. Second Avenue (north of Broadway).
And other locations throughout downtown.

Will there be transportation for registrants?
Category: Transportation

CMA Music Festival attendees will have convenient access to all CMA Music Festival locations on the complimentary Downtown Shuttles. The shuttles will run daily between CMA Music Festival's official venues - LP Field, Riverfront Park Stages, the Exhibit Hall, and the Family Zone/Sports Zone. This service is complimentary to four-day CMA Music Festival registrants only! More information is located in the planning section of this site including shuttle map and running times.

PARK-AND-RIDE – CMA Music Festival's official Satellite Shuttle Service, the Gray Line Satellite Shuttle, will transport CMA Music Festival attendees from outlying areas of Nashville (park-and-ride locations) to Downtown CMA Music Festival activities. For information on buying your park-and-ride pass, visit www.graylinenashville.com


Where can I park Downtown?
Category: Transportation

An LP Field parking pass is available for purchase with all ticket packages. The parking pass is good for four days and spaces are limited. No overnight parking allowed. All persons parking at LP Field must pre-purchase a pass. No Exceptions. Please call the CMA Music Festival Box Office at 1-800-CMA-FEST (262-3378) to purchase your parking pass. Prices subject to change. You may also purchase a parking pass through Ticketmaster.

During your visit to 2008 CMA Music Festival, be sure to take advantage of the Shelby Street Pedestrian Bridge that connects the Downtown Nashville activities to those at LP Field. This pedestrian bridge will make it much easier for you to get around during the CMA Music Festival while enjoying the walk over the beautiful Cumberland River.

You may also park in the Downtown Nashville surface lots and parking garages and walk the short distance over this bridge to LP Field; or, park in the surface lots around LP Field and walk over the bridge to Downtown Nashville. Please know however, that CMA is not responsible for, nor do we control these parking lots and garages.


What is the best way to get Downtown?
Category: Transportation

From North of Nashville:
Follow I-65 South to I-40 East. Exit at Church Street (exit 209A) or Broadway and Demonbreun Streets (exit 209B).

From South of Nashville:
Follow I-65 North to I-40 West. Exit at Demonbreun Street (exit 209B), Broadway (exit 209A) or Church Street (exit 209)

From East of Nashville
Follow I-40 West. Exit at Demonbreun Street (exit 209B), Broadway (exit 209A)

From West of Nashville
Follow I-40 East. Exit at Church Street (exit 209) or Broadway and Demonbreun Streets (exit 209B)

For additional driving directions, Visit Google Maps for more information.


Will there be special access for disabled registrants?
Category: General Information

Where can I purchase CMA Music Festival merchandise?
Category: Store

Official CMA Music Festival merchandise may be purchased in five locations: the Sommet Center (Wednesday Only), Exhibit Hall; LP Field; Riverfront Park Stages; Family Zone, Sports Zone and at the Official Online Store.

Binoculars are available for rent from the CMA Music Festival Merchandise store at LP Field.


Where are the locations of the official CMA Music Festival record store?
Category: Store
The Exhibit Hall at Nashville Convention Center; at LP Field; and Riverfront Park.

Where is the lost and found?
Category: General Information

Where are the first aid locations?
Category: General Information

How Do I find a hotel in Nashville?
Category: Planning
Visit: www.NashvilleCVB.com or call (800) 657-6910.

Can I bring a sign or banner supporting my favorite artist into LP Field?
Category: Admission

Signs and banners are allowed in LP Field.


How do I get tickets to the Grand Ole Opry and the Country Music Hall of Fame?
Category: Planning
If you would like to attend the Grand Ole Opry, you can purchase tickets by calling (615) 889-3060. Visit: www.Opry.com. To purchase tickets to the Country Music Hall of Fame and Museum®, call 1-800-852-6437. Visit: www.HallofFame.org

When did the CMA Music Festival begin?
Category: General Information
Fan Fair was created in 1972 after fans started showing up at the annual DJ convention in Nashville. Country Music leaders offered Fan Fair as an alternative and 5,000 people attended the first event, which was held at Nashville's Municipal Auditorium. The event moved to the Tennessee State Fairgrounds in 1982, then to Downtown Nashville in 2001. Read more in the History section.

When Fan Fair moved from the Tennessee State Fairgrounds to Downtown Nashville in 2001, CMA immediately recognized that the name no longer represented what the event had become – a world-class, city-centered, music festival with bigger audiences, multiple venues and many more diverse activities than ever before. Fan Fair had evolved, and was renamed CMA Music Festival in 2004 to reflect its evolution.

But even as the event continues to grow, it's important to know that CMA values the traditions that made Fan Fair a phenomenon among music events. “Fan Fair” has come to represent the unique relationship between the artists and their fans and that will always be a centerpiece of CMA Music Festival. To symbolize this relationship, the exhibit hall area in the Nashville Convention Center, where fans receive autographs and photos with the artists at their booths, remains both the heart and the unique signature of the CMA Music Festival.


What is "Keep The Music Playing"?
Category: General Information

The 2008 CMA Music Festival will "Keep the Music Playing" in Metro Nashville's public schools with a charity initiative that will support music education through a partnership with the Nashville Alliance for Public Education.

The Nashville Alliance for Public Education will be the sole recipient of funds donated on behalf of the artists and celebrities who participate in CMA Music Festival in 2008. Since 2006, over 1.1 million has been donated. All of the funds will be used to support music education for Nashville's 73,000 public school students.


When is 2009 CMA Music Festival?
Category: General Information
2009 CMA Music Festival will be Thursday – Sunday, June 11-14, 2009.

Are umbrellas or lawnchairs allowed at the CMA Music Festival?
Category: General Information
Umbrellas or lawn chairs are NOT allowed at the CMA Music Festival.

How many Country Music artists can I expect to see?
Category: Entertainment
Nearly every major Country artist has participated in the event during its history. For a list of artists participating, visit the Artists page at CMAfest.com.

If I attended Fan Fair® previously why should I attend CMA Music Festival now?
Category: General Information
If you are a fan of Country Music this is your party. In four days you can enjoy more than 40 hours of concerts, experience the artists in unique settings such as friendly sports competitions or answering fans’ questions, meet the stars of tomorrow and collect a treasure trove of star autographs and photos. And each year, CMA will continue to add new elements and artists keeping CMA Music Festival fresh and exciting for years to come.

Is tailgating allowed in LP Field parking lot?
Category: Transportation
No Tailgating is allowed at LP Field.

© 2007 Country Music Association